05 / 05 · Operations & Maintenance
Supporting performance throughout the asset lifecycle.
The challenge
Plant performance needs active, informed management.
Generation losses can arise from equipment faults, soiling, outages, delayed response and limited visibility into recurring issues. Reliable operations depend on detecting problems, prioritising action and learning from performance data.
- Faults or underperformance not identified quickly.
- Preventive work and corrective actions that are difficult to track.
- Limited visibility into PR, availability, yield and recurring losses.
- Maintenance records, spares and site actions that are not consistently coordinated.
Our responsibility
Where SunWorks fits
SunWorks can support plant owners after commissioning or take on an agreed O&M scope for an operating asset. We coordinate with asset owners, site teams, OEMs and other service providers to monitor performance, plan maintenance, investigate issues and report against agreed KPIs. Responsibilities for site access, spares, OEM warranties, statutory requirements and response times are defined in the service scope and operating procedures.
CapabilityScope of work
- 01Remote monitoring & alertsReview generation, inverter status, alarms and operating data through available monitoring systems.
- 02Preventive maintenancePlan inspections, equipment checks and scheduled maintenance activities.
- 03Corrective maintenance coordinationTriage faults, coordinate technicians and track corrective actions to closure.
- 04Performance analyticsReview PR, availability, specific yield and generation variance against agreed baselines.
- 05Diagnostics & inspectionSupport electrical checks, thermography and inverter or component diagnostics as scoped.
- 06Reporting & spares coordinationMaintain service records, action logs and agreed spares or maintenance reporting.
MethodHow we work
- 01OnboardReview plant documentation, operating history, systems and service boundaries.
- 02BaselineAgree KPIs, data sources, reporting cadence and escalation routes.
- 03MonitorReview alarms, generation trends, equipment status and anomalies.
- 04PrioritiseAssess issues by safety, generation impact, urgency and available resources.
- 05ActCoordinate maintenance, diagnostics and corrective action.
- 06ImproveReport recurring issues, performance trends and recommended next steps.
- Data-informedUse operating data and site observations together to understand performance.
- Risk-prioritisedPrioritise safety and material generation or availability impacts.
- Preventive where practicalUse recurring trends to inform maintenance planning and reduce avoidable disruption.
- Transparent reportingMake plant status, open issues and actions visible to the asset owner.
